Articles
Free, practical guides drawn from our courses. Each one links to the chapters that go further.
Business Skills Essentials
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How to give feedback to a defensive employee: what to say
What to say before, during and after feedback when an employee gets defensive, with example responses to pushback and a step list you can use this week.
3 November 2026 · 8 min read
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How to read a profit and loss statement: a manager's guide
A plain-English method for non-finance managers to read a profit and loss statement, spot what really changed and ask finance the right questions.
3 November 2026 · 9 min read
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OKRs vs KPIs explained simply, with examples
The difference between OKRs and KPIs in plain words, how the two work together, and a worked example showing when a KPI should become a key result.
3 November 2026 · 8 min read
HR Generalist Essentials
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How to run a fair disciplinary process, step by step
How to run a fair disciplinary process from first report to appeal: what to check, how to frame allegations, how to decide, and what to write down.
3 November 2026 · 9 min read
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HR generalist first 90 days checklist, week by week
A practical HR generalist first 90 days checklist: who to meet, what to check, what to fix first and what to leave alone until you understand the place.
3 November 2026 · 8 min read
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What does an HR generalist actually do?
What an HR generalist actually does all week: the tasks at each stage of employment, how the work is split, what it isn't, and the skills it calls for.
3 November 2026 · 7 min read